How many bad sectors and whether they are physical damage or data corruption was again impossible to tell without having it sitting in front of us and carrying out various tests. The extent and type of that corruption or damage was impossible to say from our end, and it now transpires from your recovery attempts that your drive appears to have had some bad sectors. The download list should open automatically, allowing you to double-click on the rcsetup#.exe file.The problem I believe is simply the fact that your drive was corrupted or physically damaged before we started. Mozilla Firefox: Step 1 - Download the installerĬlick on, then click the Save File button in the download window.Ĭlick the ‘completed downloads’ icon in FirefoxĬlick on the entry for the rcsetup#.exe file (it should show Open File beneath the file name)Ĭlick on, then click the Save button in the download window. Internet Explorer: Step 1 - Download the installerĬlick on, then confirm that you want to download the file by clicking on Download File.Īfter the download has finished, click Run to start installing Recuva.Ĭhromium-based browsers (such as Google Chrome, CCleaner Browser, or the new Microsoft Edge): Step 1 - Download and Run the installerĬlick on, then click the rcsetup#.exe button in the download bar at the bottom of the window. Note: For customers who have purchased Recuva Professional or Recuva Business Edition, you can request a new download link using our handy license lookup tool. If you see an error message after download that that says "The app you're trying to install isn't a verified app from the Store" or "You can only install apps from Microsoft Store" there is a solution here to fix Windows Store issues with Recuva installation. The process varies between different browsers, and instructions for several common browsers are listed below.
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